At 39 gl, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have as a player on our platform. We are committed to handling your data responsibly and in full compliance with Philippine data protection law.
These six principles guide how 39 gl approaches data privacy. They reflect our commitment to transparency, security, and respect for every Filipino player on our platform.
We tell you exactly what data we collect and why. No hidden tracking, no vague language. This Privacy Policy is written in plain English so every 39 gl player — from Manila to Davao — can understand how their information is handled.
39 gl uses industry-standard encryption (SSL/TLS) across all data transmissions. Your account credentials, financial details, and personal information are stored using secure, access-controlled systems with regular security audits.
We only collect the personal information that is strictly necessary to provide our services, comply with regulatory requirements, and keep your account secure. We do not collect data for its own sake.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data. 39 gl fully supports and facilitates the exercise of these rights.
39 gl does not sell your personal data to third parties. We only share information with trusted service providers who are contractually bound to protect it, and with regulatory authorities where legally required.
We do not keep your data indefinitely. Retention periods are defined based on legal obligations and operational necessity. When data is no longer needed, it is securely deleted or anonymized in accordance with our data retention schedule.
39 gl is an online gaming and casino platform accessible at https://39gl.org, operated for and primarily serving players in the Philippines. In this Privacy Policy, references to "39 gl," "we," "us," or "our" refer to the operating entity behind the 39 gl platform.
39 gl acts as the data controller in respect of the personal information you provide when registering for and using our platform. As data controller, we are responsible for determining the purposes and means of processing your personal data, and we are accountable for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
If you have any questions about this Privacy Policy or how 39 gl handles your personal data, please contact our Data Protection Officer using the details provided in Section 15 of this document.
39 gl collects personal data that is necessary to provide our services, verify your identity, process transactions, and comply with our legal and regulatory obligations. The categories of personal data we collect include:
Identity verification documents and financial data are classified as sensitive personal information under Philippine law. 39 gl applies heightened security controls to this category of data and limits access to authorized personnel only.
39 gl collects personal data through the following means:
39 gl uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and verification data |
| Age and identity verification (KYC) | ID documents, date of birth, facial image |
| Processing deposits and withdrawals | Financial and transaction data |
| Providing gaming services and game history | Gaming activity data, account data |
| Fraud prevention and security monitoring | Technical data, transaction data, login history |
| Anti-money laundering (AML) compliance | Identity data, transaction data |
| Responsible gaming monitoring and tools | Gaming activity, responsible gaming settings |
| Customer support and dispute resolution | All relevant account and transaction data |
| Sending service notifications and updates | Contact information (email, mobile) |
| Promotional communications (with consent) | Contact information, gaming preferences |
| Platform analytics and improvement | Technical data, anonymized usage data |
We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
Under the Philippine Data Privacy Act of 2012, 39 gl processes your personal data on the following legal bases:
39 gl does not sell your personal data. We share your information only in the following limited circumstances:
39 gl will never sell, rent, or trade your personal data to advertisers, data brokers, or any other third party for commercial purposes. Your data is used solely to provide and improve our services to you.
39 gl uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and maintain session security. The types of cookies we use include:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the 39 gl platform, including your ability to log in and play games.
39 gl does not use third-party advertising or retargeting cookies. We do not allow external advertising networks to place tracking cookies on our platform.
39 gl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 39 gl will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act and its Implementing Rules and Regulations.
39 gl retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 39 gl:
To exercise any of these rights, please contact our Data Protection Officer at the details provided in Section 15. We will respond to your request within fifteen (15) business days. We may need to verify your identity before processing your request.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The 39 gl platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and report the matter to the appropriate regulatory authorities where required.
If you are a parent or guardian and believe that a minor has registered on the 39 gl platform, please contact our support team immediately so we can take appropriate action.
By using the 39 gl platform, you confirm that you are at least 21 years of age. Underage gambling is illegal in the Philippines and is a serious violation of our Terms & Conditions.
The 39 gl platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 39 gl platform and does not cover the privacy practices of any third-party websites.
We encourage you to review the privacy policies of any third-party services you access through or in connection with the 39 gl platform. 39 gl is not responsible for the privacy practices or content of third-party websites.
39 gl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how 39 gl protects your personal data. Your continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes.
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission.
Any dispute arising out of or in connection with this Privacy Policy shall be subject to the jurisdiction of the appropriate courts and regulatory bodies in the Philippines.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 39 gl, please contact our Data Protection Officer:
Data Protection Officer — 39 gl
Email: [email protected]
General Support: [email protected]
Our Data Protection Officer is available to respond to privacy-related inquiries and will acknowledge your request within five (5) business days and provide a substantive response within fifteen (15) business days.
At 39 gl, we believe that trust is the foundation of a great gaming experience. If something in this Privacy Policy is unclear or you feel your privacy rights have not been respected, please reach out — we are committed to making it right.
Your data is protected, your privacy is respected, and your gaming experience is secure. Join Filipino players from Luzon to Mindanao who trust 39 gl for safe, fair, and responsible online gaming. Must be 21 or older.